Hardworking Guy Looking for Any Job
Mt name is Wesley. I’m actively looking for work and have a lot to offer the right employer. Here’s a little bit of information about me:
Academically, I recently achieved my degree in Website Design and Internet Applications from a two year program at Fleming College. This experience gave me more programming, graphics creation and database knowledge to list just a few of the things that were covered.Employment Experience
My Work history experience lies in several fields including customer service, cleaning / housekeeping and general labour.Â When working for an employer I give it everything I’ve got.Other Skills
I’m very familiar with excel and Microsoft word. I’m also very good at using any type of computer program you put in front of me. Anything that I am not familiar with I pick upÂ very quickly. I also have great telephone skills and would like to believe I’m very good at written communication.
I’ve included my resume below, so feel free to take a look. If you need references, I can have these forwarded to you immediately once requested. Thank you for taking the time to view my listing. Happy Holidays!
77 Towerhill Road – Unit 15
Peterborough, Ontario K9J 3Z8
Â Customer service professional with 15 years experience interacting with the public. Highly qualified in service-based, hospitality positions requiring an emphasis on customer satisfaction in a fast-paced environment. Strong team player and leader. Committed to quality performance with an ability to learn new procedures quickly.
Â â€¢ Practiced careful management and handling of stock to minimized waste and increase profits.
Â â€¢ Typed documents at a rate of 60 WPM with 96% accuracy.
Â â€¢ Promptly answered telephone calls to reflect professional public image.
Â â€¢ Enthusiastically represented the company by professionally greeting visitors
Â MCCI , Peterborough, Ontario
Â Customer Support
Â Processed orders, maintained customer relations, handled complaints and adjustments
Â â€¢ Proven ability to interact effectively with clients and staff at all levels.
Â â€¢ Promoted customer satisfaction through clear, concise communication, which reduced processing time by over 30%.
Â â€¢ Provided customers with payment information, cycle dates, and answered inquiries about billng
Â Minacs, Inc., Peterborough, Ontario
Â Technical Support Representative
Â Performed troubleshooting of computer systems and related equipment.
Â â€¢ Provided technical support to customers on software and hardware issues.
Â â€¢ Guided customers through the process of choosing a computer system which best suited their need
Â â€¢ Top call time on my Team – Handled calls proficiently and effectively, reducing customer stress and maintaining company report
Â Envision North, Fort Frances, Ontario
Â Website Developer
Â Gathered content, designed, coded and tested company website
Â â€¢ Experienced Web developer with strong computer knowledge, graphic design abilities, people skills, and business experience.
Â â€¢ Task oriented completing goals and objectives according to the set deadline
Â â€¢ Maintained a system for processing, collecting and sending customer orders to the mail server.
Â Scoops Ice Cream, Dryden, Ontario
Â Managed day-to-day operations for Ice Cream Store
Â â€¢ Trained staff on how to use equipment and server product
Â â€¢ Performed general accounting and bookkeeping tasks.
Â â€¢ Managed inventory and product ordering
Â â€¢ Served customers
Â Certificate,Â Internet Applications and Web Development, 2013
Â Fleming College, Peterborough Ontario
Â â€¢ Customer Relations
Â â€¢ Inventory
Â â€¢ Scheduling
Â â€¢ Office Equipment
Â â€¢ Billing
Â â€¢ Opening / Closing Procedures
Â â€¢ Account Management
Â â€¢ Staff Training
Â â€¢ Cash Register Operation
Canadian Mental Health Association, Peterborough, Ontario
Reception / Website Developer
Answered phone calls for the Canadian Mental Health Association’s Reach Centre Program.
Developed the Reach Centre Website
Played guitar for clients at the Reach Centre and the Canadian Mental Health Association Clients
References Available Upon Request
Date Listed : 19-Dec-13
Address : Peterborough
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