Hardworking Guy Looking for Any Job

Hello,
Mt name is Wesley. I’m actively looking for work and have a lot to offer the right employer. Here’s a little bit of information about me:
Education

Academically, I recently achieved my degree in Website Design and Internet Applications from a two year program at Fleming College. This experience gave me more programming, graphics creation and database knowledge to list just a few of the things that were covered.Employment Experience

My Work history experience lies in several fields including customer service, cleaning / housekeeping and general labour.  When working for an employer I give it everything I’ve got.Other Skills

I’m very familiar with excel and Microsoft word. I’m also very good at using any type of computer program you put in front of me. Anything that I am not familiar with I pick up very quickly. I also have great telephone skills and would like to believe I’m very good at written communication.
I’ve included my resume below, so feel free to take a look. If you need references, I can have these forwarded to you immediately once requested. Thank you for taking the time to view my listing. Happy Holidays!

Louis Marquis
77 Towerhill Road – Unit 15
Peterborough, Ontario K9J 3Z8
(705)743-0302
 
Profile
  Customer service professional with 15 years experience interacting with the public. Highly qualified in service-based, hospitality positions requiring an emphasis on customer satisfaction in a fast-paced environment. Strong team player and leader. Committed to quality performance with an ability to learn new procedures quickly.
Accomplishments
  • Practiced careful management and handling of stock to minimized waste and increase profits.
  • Typed documents at a rate of 60 WPM with 96% accuracy.
  • Promptly answered telephone calls to reflect professional public image.
  • Enthusiastically represented the company by professionally greeting visitors

Experience
  MCCI , Peterborough, Ontario
  Customer Support
  Processed orders, maintained customer relations, handled complaints and adjustments
  • Proven ability to interact effectively with clients and staff at all levels.
  • Promoted customer satisfaction through clear, concise communication, which reduced processing time by over 30%.
  • Provided customers with payment information, cycle dates, and answered inquiries about billng
 
  Minacs, Inc., Peterborough, Ontario
  Technical Support Representative
  Performed troubleshooting of computer systems and related equipment.
  • Provided technical support to customers on software and hardware issues.
  • Guided customers through the process of choosing a computer system which best suited their need
  • Top call time on my Team – Handled calls proficiently and effectively, reducing customer stress and maintaining company report
 
  Envision North, Fort Frances, Ontario
  Website Developer
  Gathered content, designed, coded and tested company website
  • Experienced Web developer with strong computer knowledge, graphic design abilities, people skills, and business experience.
  • Task oriented completing goals and objectives according to the set deadline
  • Maintained a system for processing, collecting and sending customer orders to the mail server.
 
  Scoops Ice Cream, Dryden, Ontario
  Manager
  Managed day-to-day operations for Ice Cream Store
  • Trained staff on how to use equipment and server product
  • Performed general accounting and bookkeeping tasks.
  • Managed inventory and product ordering
  • Served customers
 
Education
  Certificate,  Internet Applications and Web Development, 2013
  Fleming College, Peterborough Ontario
  Specialized training included HTML 5, CSS3, Javascript, WordPress, JQuery, PHP, C# programming, Computer Information Systems, Database Management, SQL, ASP.NET, Project Management as well as other significant areas pertaining to the program
Skills
  • Customer Relations
  • Inventory
  • Scheduling
  • Office Equipment
  • Billing
  • Opening / Closing Procedures
  • Account Management
  • Staff Training
  • Cash Register Operation
Volunteer
Canadian Mental Health Association, Peterborough, Ontario
 
Reception / Website Developer
Answered phone calls for the Canadian Mental Health Association’s Reach Centre Program.
Developed the Reach Centre Website
Played guitar for clients at the Reach Centre and the Canadian Mental Health Association Clients
References Available Upon Request

Date Listed : 19-Dec-13

Address : Peterborough

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 March 22, 2014 ·  
 Tags: , , ,  · Posted in: Canada.Defipedia.org