Bilingual (French/English) Customer Service Representative

We are a fast-paced, dynamic and growing company, and offer a great environment to develop your career. Impact Canopies Canada is a leading company specializing in On-Site Event Branding Solutions (instant canopies, dome tents, flags and banners). As a leader in our industry, Impact Canopies Canada is expanding its business. We are lookin to add to our team.

You will be working with the Sales team to provide service and support to our customers.

Position Summary/Accountability/Responsibilities:
Response to customer inquires (in person, phone, fax, e-mail) to meet their needs.
Manage and resolve customer issues.
Introduce new products and promotions to the client base to increase sales.
Process customer orders to assist the sales team.
Processing return and warranty authroization requests.
Keeping up to date on all related sales and marketing initiatives.
Attendance at trade shows, special events when necessary.

Required Skills, Competencies, Attributes:
Bilingual (French, English) a requirement.
Excellent written and verbal communication.
Effective time management and ability to work independently.
Demonstrated ability to develop and maintain positive relationships.
Ensuring complete customer satisfaction through solution based relationships.
Self motivated with a committed, dedicated work ethic.
Strong computer skills with a knowledge of MS Office applications and programs.
Must have two (2) years of relevant customer service experience.

Please forward your resume along with salary requirements for review.

Date Listed : 20-Dec-13

Address : 1050 Brevik Place, Mississauga, ON L4W 3R7, Canada

Job Type : Full-Time

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 March 11, 2014 ·  
 Tags: , , , ,  · Posted in: Canada.Defipedia.org