French/ English speaking dispatcher

Locksmith company located in Etobicoke , requires a permanent full-time Dispatch . Majority of your work will be in the dispatch area and will include the use of Dispatching Software. The position is Monday to Friday . Working hours are 8:00AM – 5:00PM with a half hour lunch break. You will be paid by direct deposit every two weeks . We are a casual office, if you thrive in an active & busy environment this is the position for you.

Must Haves:

Experience with a switchboard which includes; answering calls(in French and English), interacting in a professional manner with clients, forwarding calls, taking messages, assigning duties to Field Technicians.
Dealing with clients in a prompt and courteous manner is an absolute necessity.
A total team player, interacting professionally with the entire team.
Must be quick with the use of a computer; MS Office 2007 or higher, Outlook, Excel and Word.
Type at least 50wpm.
Exceptional people skills.
Polished phone skills, can communicate effectively and quickly without leaving the client thinking you are trying to rush them.
Good follow through on all tasks assigned.
Ability to schedule and prioritize calls for customers and technicians is of utmost importance.
Must be mature, punctual and reliable.
Able to meet deadlines in an efficient manner.
Attention to detail and ability to check the accuracy of your own work successfully.
Multi-tasking is required; must have a strong ability to think quickly.
Follows directive precisely but can still make decisions independently when need be.
Must understand the need to follow the set forth guidelines.
Experience in logistics would be a beneficial asset.
Must not be hesitant in regards to alerting supervising persons of concerning activities when required.
. We look for an individual that we can have faith in and know that they are following the set forth practices. We need a person that will ask qualified/authorized persons for assistance when they are unsure of how to proceed.

If you feel you are the right person for this position please send us a resume and we’ll go from there.

Date Listed : 17-Dec-13

Last Edited : 30-Dec-13

Address : 2733 Lake Shore Boulevard West, Toronto, ON M8V 1G9, Canada

Job Type : Full-Time

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 March 5, 2014 ·  
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